Healthcare network saves $300k consolidating carriers and removing postage meters

Since 2019, Midwest Vision Partners (MVP) has provided non-medical services and support to optometrists and ophthalmologists across the Midwest. Before the company consolidated mailing and shipping with Stamps.com®, they relied on a mix of UPS®/Fedex® accounts and Quadient/Pitney Bowes meters for sending invoices and products between locations. This process generated unnecessary fees, extra steps, and a lack of visibility that made daily tasks more complex.

Adriana Hurtado was brought on last March to lead account consolidation efforts as Procurement Manager for MVP. She has been focused on guiding MVP’s transition to Stamps.com across locations: ”[Before Stamps.com] there were 20 accounts for UPS and about 10 for FedEx,” says Hurtado.“For Pitney Bowes and Quadient, we had 33.” Paying vendors required around 50 monthly invoices and often involved a lot of chasing and coordinating. MVP also realized their usage volume didn’t justify clunky postage meters being on site.

Before partnering with Stamps.com, MVP struggled with:

• Duplicate accounts and exorbitant meter leases and fees 
• Late fees from billing and invoicing slipping through the cracks
• No unified way to report or manage mailing and shipping across locations

With Stamps.com, MVP was able to make these concerns a thing of the past.

Simplify the complexity of mailing and shipping everywhere

After finding success at their corporate location, MVP realized Stamps.com could unify their shipping and mailing operations across 84 locations, creating greater visibility and control. Instead of managing dozens of accounts—leaving room for errors—everything could live under one roof. MVP saw Stamps as a way to unlock major cost savings, eliminate their reliance on outdated postage meters, and improve MVP’s efficiency overall compared to other vendors. They also realized that with Stamps.com postal code features, they could better keep each location within budget. Stamps could convert costly shipping and mailing into cost savings for MVP. 

See how you can save with Stamps.com

Stamps.com saved MVP $300,000 in gross savings a year and helped the team modernize, enabling them to make more informed budget decisions and keep costs low. It’s also reduced daily complexity: “It’s easy to use the [Stamps.com] portal: adding funds is easy for the team and adding locations is simple. It’s also been easy to get locations set up,” says Hurtado. 

Onboarding, getting assistance, and managing the software has been simpler and faster compared to other vendors too. “With one of our locations, there was an urgency to get them set up, and they were taken aback by how fast and responsive you guys were,” says Hurtado. “We asked the equipment to ship out on a Friday, and by Tuesday, we could use it.”

Since partnering with Stamps.com, MVP has:

• Saved $300,000 in gross savings in meter leases, late fees, and more
• Gained reporting tools needed to determine postage spend and accurately budget for ongoing mailing needs across over 80 locations
• Increased efficiency in onboarding and managing new locations
• Turned over 50 invoices into only a handful and moved payments to one company card