Celebrate Customer Service Week with Stamps.com
Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, we have an award-winning team with a gold medal to prove it! This year our Customer Care team earned the American Teleservices Association Call Center Gold Medal […]
Customer Spotlight: Bryan Goodman of BiggestShoes.com
Bryan “Mr. Bigfoot” Goodman lives in Boston, MA and has been selling on eBay since 1998. He shares his knowledge about ecommerce, social media and selling online as a co-host of RRBRadio.com, a weekly online radio show specializing in ecommerce tips and tricks for sellers. Bryan is a frequent participant at Ebay and ecommerce events […]
Customer Spotlight: Crayon Rocks
How did Barbara start her small business? How did Stamps.com help along the way? Barbara Lee, owner of Crayon Rocks, a soy wax crayon manufacturer shares her story. Tell us about your business. How did you start? I started my business in my garage in La Crescenta, CA. Only two years ago, we moved to […]
Customer Spotlight: Kat Simpson of KatsKloset.com
Kat Simpson has been selling women’s fashions online since 1997. She operates her own website, KatsKloset.com and also sells on eBay, Amazon and Bonanza. Along with being an entrepreneur, Kat is a certified eBay education specialist and often teaches new sellers how to find selling opportunities. She lives in Montgomery, Alabama. Stamps.com recently caught up […]
Customer Spotlight: Loose Petals
Karen Young, owner of Loose Petals shares her story – How she started her small business, what challenges she faced, how she overcame them and how Stamps.com helped her streamline her shipping process. Stamps.com: Tell us about your business? How did you start? Loose Petals is an independent publishing company. As the owner and artist, I […]
ScanMyPhotos.com – Leading the Digital Photo Industry
ScanMyPhotos.com The leading provider of digital photo services saves $30,000 each month with Stamps.com and the USPS. Innovating to stay alive Successful businesses embrace change. No one knows this better than Mitch Goldstone, President and CEO of ScanMyPhotos.com, the leading provider of nationwide and international digital photo services. The company started as a boutique retail […]
Customer Spotlight: TheChainMailleLady
Lauren Andersen, owner of TheChainMailleLadyTM shares her small business success story – How she got started, what challenges she overcame and how Stamps.com helped her along the way! Stamps.com: Tell us about your business? How did you start? I retired due to an injury and was at home watching a jewelry program on television […]
Customer Spotlight: Van Dorn Gourmets
Brian Van Dorn is the owner of Van Dorn Gourmets, a gourmet spice company specializing in all natural spice rubs, seasoning blends, and dip mixes. Brian started the company in 2007, as a part time venture that soon became a full-time job for him. Today, Brian shares his story with us – How he started his […]
Delivery Confirmation is now called USPS Tracking
USPS Tracking Label Changes Delivery Confirmation is now USPS Tracking labels are being rebranded. 20 cents to buy tracking online vs 80 at po if you dont pay extra, the package gets a tracking number but it is an internal usps reference number and not a tracking number In conjunction with the Jan. 27, 2013, […]
Download Stamps.com Version 12.0 Today
We’re excited to announce that Stamps.com Version 12.0 is now available! Check out these great new features and upgrades: BestRate Shopping Engine UpgradesThe USPS BestRate shopping engine allows you to easily find the optimum mail class and shipping rate for your packages. The software gets its name from the “best rate” identifier feature that highlights […]
Survey: 64 Percent Say Free Shipping is the Most Effective Promotion
For e-commerce retailers, the holiday shopping season is the most important time of the year. To increase profitability, many are recognizing the value of shipping practices and promotions. In its latest survey on e-commerce shipping practices, Stamps.com found that 64% of respondents report that free shipping, with or without minimum spend, is the most effective […]
FAQs to Help Understand USPS Priority Mail Changes
As of Sunday, July 28, the USPS has made some significant changes to Priority Mail. We’ve listed some FAQs below: IMPORTANT! USPS postage rates did NOT INCREASE on Sunday, July 28, 2013 – changes were operational only!!! Note: You must update to Stamps.com Version 10.5 in order to utilize these new featuers!!!have the new shipping […]
FedEx Rate Hike Makes USPS More Appealing for Shippers
Starting on January 18, 2010, it’s going to cost more to send packages through FedEx. The international shipper is hiking prices to “enable FedEx to make key investments,” said company spokesman T. Michael Glenn in a news release. On average, it will cost individuals and businesses 5.9% more to send a parcel anywhere through this […]
January 2014 Postage Rate Changes: Your Discounted $0.48 Rate
The Postal Regulatory Commission (PRC), the governing body that approves U.S. Postal Service rate increases, has approved a special “exigent” rate increase for USPS market dominant products. Market dominant products include First Class Mail letters, First Class Mail flats/large envelopes, postcards, Standard Mail (bulk mail), periodicals, Media Mail and Library Mail. The new rates will […]
Forbes Adds Stamps.com to Most Trustworthy Public Company List
Stamps.com is excited to announce that Forbes.com has identified it as one of the most trustworthy publicly traded companies. The list was compiled for Forbes.com by Audit Integrity, an independent financial analytics firm. Audit Integrity looks beyond the raw financial data and reviews over 100 factors that help assess the true quality of corporate accounting […]
Free: 2013 USPS Postage Rate Increase Guide
Stamps.com has released the “2013 USPS Postage Rate Increase Guide” to help small business owners understand the postage rate increase that went into effect on January 27, 2013. The FREE guide contains detailed information on postage rates for each USPS mail class, including special services. The USPS Postage Rate Increase Guide provides: – Description of […]
Free: 2013 USPS Priority Mail Rate Comparison Guide
Stamps.com has released the 2013 version of its popular Priority Mail Rate Comparison Guide. Using an easy-to-use table with Priority Mail prices listed from lowest to highest by weight and zone, the free guide can help shippers view all shipping options and rates to help identify opportunities for greater cost savings. – Box types classified […]
Free Shipping Program for eBay Sellers
If you are an eBay seller, you have to wear many different hats in order to operate a successful business. Daily operational tasks — preparing and posting listings, collecting payments, shipping sold orders and relisting unsold items – often steal time away from focusing on the best methods to run your business. Free – No […]
Free Guide: Easily Compare Priority Mail Rates
Stamps.com has released the 2014 edition of its popular Priority Mail Rate Comparison Guide. The PDF guide is FREE – download it now! When pricing out a package, shippers can select from three types of Priority Mail along with the Flat Rate Padded Envelope. With so many options, finding the lowest rate for your package […]
Free Guide for Book Sellers: Media Mail Rate Comparison
Stamps.com has launched a FREE Media Mail Rate Guide (PDF) to help book, DVD and CD sellers lower their shipping costs. The guide includes a rate comparison between Media Mail and First Class Package Service providing sellers with visibility to lower shipping costs for media packages under 9 ounces. Also included is detailed information on […]