Providing an award-winning customer experience
“Thank you for calling Stamps.com, your complete mailing and shipping solution. How may I help you today?” Those Blog_ABA11_Finalist are famous words from our Stamps.com Customer Service team who was named a finalist in the “Customer Service Department of the Year” category in the 2011 American Business Awards. Members of 10 specialized final judging committees will select winners from among the Finalists in each category in June.

American Business Awards – the nation’s premier business awards
Being a 2011 ABA finalist is an honor for Stamps.com and our Customer Service team. The American Business Awards are the nation’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small. Details about the American Business Awards and the list of Finalists in all categories are available at http://www.stevieawards.com/aba.

Our Customer Service department operates a 100-seat facility at Stamps.com corporate headquarters and provides customer services ranging from tech support, account management and troubleshooting for approximately 400,000 clients who print USPS-approved postage and shipping labels online. The Stamps.com customer service department is available 6 am to 6 pm PT Monday to Friday, with 24/7 support also available for high volume shippers.

Dawn 006b
Director of Customer Service Dawn Stevenson

Putting customer service in online postage
As a 2011 ABA Customer Service Department of the Year finalist, we’re proud to offer some of the best customer service in online postage. We continuously seek excellence in all we do and couldn’t be more proud of our Customer Service team! If you’re in need of assistance, they can be reached toll-free at 1-888-434-0055. Each call begins with a warm greeting and ends with award-winning customer service.

Recommended for you
Stamps.com Has a New Look

Stamps.com Has a New Look

Today, we are excited to unveil our revamped brand look and refreshed user interface, which draws inspiration from the millions of American businesses we serve. Our new design celebrates the spirit of our resilient, independent customers and humbly imitates their ability to bring flexibility and efficiency to everything they do. What hasn’t changed? Our commitment […]

Stamps.com Research Shows the Role Mail Plays in How America Communicates
,

Stamps.com Research Shows the Role Mail Plays in How America Communicates

In today’s fast-paced digital world, it’s easy to overlook the enduring value of traditional mail. However, at Stamps.com, we’re always curious about the important role of mail in today’s digital world. So, we commissioned a survey of 500 consumers to get to the bottom of it.  Survey says? Physical mail continues to play a significant […]

Print Stamps And Labels On the Go With The Stamps.com Mobile App

Print Stamps And Labels On the Go With The Stamps.com Mobile App

Getting through all of your tasks can be hectic, but the Stamps.com Mobile app adds flexibility to your day by making it easy to ship packages or mail letters from anywhere at any time. Our mobile app now allows you to conveniently print discounted USPS® stamps and USPS® and UPS® labels, enabling you to send […]