Providing an award-winning customer experience
“Thank you for calling Stamps.com, your complete mailing and shipping solution. How may I help you today?” Those are famous words from our Stamps.com Customer Service team who was named a finalist in the “Customer Service Department of the Year” category in the 2011 American Business Awards. Members of 10 specialized final judging committees will select winners from among the Finalists in each category in June.
American Business Awards – the nation’s premier business awards
Being a 2011 ABA finalist is an honor for Stamps.com and our Customer Service team. The American Business Awards are the nation’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small. Details about the American Business Awards and the list of Finalists in all categories are available at http://www.stevieawards.com/aba.
Our Customer Service department operates a 100-seat facility at Stamps.com corporate headquarters and provides customer services ranging from tech support, account management and troubleshooting for approximately 400,000 clients who print USPS-approved postage and shipping labels online. The Stamps.com customer service department is available 6 am to 6 pm PT Monday to Friday, with 24/7 support also available for high volume shippers.
Putting customer service in online postage
As a 2011 ABA Customer Service Department of the Year finalist, we’re proud to offer some of the best customer service in online postage. We continuously seek excellence in all we do and couldn’t be more proud of our Customer Service team! If you’re in need of assistance, they can be reached toll-free at 1-888-434-0055. Each call begins with a warm greeting and ends with award-winning customer service.
