Based in Canton, Ohio, our Incept Ohio Support Team is part of the backbone for our entire Customer Care Team! This team handles customer support calls around the many features and benefits of our product and specializes in helping our customers get the most benefit from using Stamps.com.
Some members of our Ohio Support Team have shared their beliefs and philosophies about working at Stamps.com, interesting tidbits about their lives outside of work, what makes them tick, their interests and favorite quotes. Read on to learn more!
Preston Carter:
Hobbies: Going to concerts, playing guitar, piano, and drums, snow skiing, hiking, cycling, camping, playing and watching sports and video games.
What makes you tick? My children! They mean everything to me. Also competition — I love it and it drives me because I love to win.
Favorite Quote: “What you do today can improve all your tomorrows”
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Amy:I believe that the secret to great customer service is LISTENING! Be understanding and empathetic, ASK QUESTIONS, and always treat the customer the way you would want to be treated. By doing this, you will build a better relationship with your customer and can better meet their needs based on what they have told you! |
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Bianca: Favorite Quote:“Life is about Plan B, because Plan A never goes as planned.” |
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Brian:My #1 goal at Stamps.com is to simply provide the same level of service to our customers that I would expect! |
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Devin:I always try to give more to our customers, than they would expect! |
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Jackie:Favorite Quote: “Kind words can be short and easy to speak, but their echos are truly endless.” – Mother Teresa |
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Jeanette: My kids are my motivation! Since they are into sports, it’s always practice time on weeknights and games over the weekends! |
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Jennifer: My favorite part of the day is helping Stamps.com customers get the most out of our service! |
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Kristina:Favorite Quote: “Opportunities are never lost … someone will always get the ones you miss.” |
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Melinda:I believe in respecting others and helping them as much as I can. I feel I can do that in all sorts of ways, from helping a customer use our software to donating blood! In my time off, I love spending time with my family. Scrap-booking, gardening and shopping are some of my other favorite things to do! |
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Melissa L.: Things I like to do in my off hours include just relaxing, spending time with family and friends, going to cookouts, riding and feeding horses and watching Nascar! What makes me tick? Knowing that I’m doing a good job for Stamps.com customers and the company, and also the positive feedback that I get from my supervisors on my progress! |
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Melissa M.: Outside of work, I am a pretty laid back person … I enjoy spending time with my boyfriend and friends! I love to smile, laugh and enjoy life! |
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Rupa: My daughter is my number one motivation and she is the one that keeps me going! I also enjoy spending time going to church and being with my friends and family! |
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Travis: The things that make me tick are my wife and three boys! I love spending time with her and playing with my boys. In my off hours, I do mixed martial arts and work out. Favorite Quote:“I try to treat people the way I like to be treated, with respect.” |
