Texas-wide education center swaps postage meters for Stamps.com
Texas A&M AgriLife is a crucial part of the Texas A&M University system that administers programs in agriculture, natural resources, and life sciences across Texas. For years, Texas A&M AgriLife relied on postage meters to send thousands of mail pieces per month, spanning 254 counties plus 12 district offices.
Upon reevaluation of their needs, they found that postage meters lacked the reporting tools needed by district managers to determine postage spend in order to accurately budget for ongoing mailing needs. In 2008, Auxiliary Operations Officer Ralph Piper and the management team at Texas A&M AgriLife began exploring their options, leading them to discover Stamps.com.
Postage made simple everywhere
Piper and his team needed a more effective postage solution that would better suit the organization’s needs.
They figured out that they needed a solution that:
- Gave them the ability to pull timely and accurate reports for all 12 district offices and 254 county offices
- Supported all mail classes
- Created ease of use and enabled seamless roll out that would not disrupt operations
After a thorough evaluation, Texas A&M AgriLife chose Stamps.com Enterprise® as its new postage solution.
We noticed, over time, that using postage meters was inefficient because our managers were unable to properly determine their districts’ postage spend, which led to an inability to accurately budget for their ongoing mailing needs.
Ralph Piper, Auxiliary Operations Officer
Easy reporting and visibility with Stamps.com
By using Stamps.com’s signature White Glove Roll-Out Program, every location of AgriLife enjoyed a seamless transition from postage meters to an integrated system — without the hassle. Stamps.com Enterprise also allows Texas A&M AgriLife management to instantly pull a variety of reports, providing a complete view of the organization’s shipping and mailing activity.
The comprehensive reporting features have resulted in significant time savings and enabled management better control over billing and budgets. Before, it was nearly impossible for Texas A&M AgriLife to assess postage meter usage and postage spend across every office. With Stamps.com, they have a centralized reporting dashboard that allows management to view individual user activity, assess postage spend, and forecast postage everywhere. This gives them more control over local spending and ensures accountability at the employee level.
While the majority of the mail that is sent by Texas A&M AgriLife consists of standard envelopes, postcards, newsletters, and some flats, management appreciates the other powerful features of Stamps.com Enterprise including Certified Mail®, package insurance, and discounts on Priority and Priority Mail Express.
