Customer

Nick Morgan is the owner of an e-commerce company called Shirts That Go. As a father, he had a hard time finding cool vehicle-themed t-shirts for his kids. That is why he decided to create his own t-shirt brand for children and toddlers. With over 30 designs, Shirts That Go appeals to kids who love vehicles, like trains, airplanes or trucks. Nick uses Stamps.com to ship orders to customers within the U.S. and internationally.

Challenge

As Shirts That Go grew, Nick could no longer spend time driving to the Post Office and waiting in line to ship his packages. He needed his packages to look professional and more importantly he needed to find an effective solution to streamline his shipping processes.

Solution:

Nick spent time shopping online for shipping software solutions for his company. After hearing great things about the service, Nick decided to use Stamps.com and hasn’t looked back since 2009! Nick is able to add his company logo to shipments for a clean, professional look. He also uses Stamps.com not only to ship to customers within the United States, but also to several international countries!

“Stamps.com customer service is absolutely outstanding! I know that if I ever have an issue, help is a phone call or email away.”

– Nick Morgan, Shirts That Go

Results

Time Savings

By using Stamps.com, Nick saves a ton of time on shipping. He is able to import orders from his website and other online channels into Stamps.com and print labels for all domestic and international shipments. Moreover, since Stamps.com posts back the tracking information, he is able to share the USPS tracking numbers with his customers and does not need to spend too much time on the phone or via email answering questions about the status of his customers’ packages. Instead, he uses these valuable time savings to create additional designs for his business.

Professional Image

While a small family owned business, Nick takes great pride in creating unique designs for his children’s t-shirt line company and wanted to make sure that his shipments looked professional. With Stamps.com, Nick is able to include the Shirts That Go logo on all his shipments, making for a great first impression for customers receiving packages.

Excellent Customer Service:

For any issues, Nick reaches out to the Stamps.com’s Customer Care Team knowing that representatives are just a phone call or email away.

To learn more about ShirtsThatGo, visit the website at www.shirtsthatgo.com.