Stamps.com Promotional Offer FAQs
- How do I get my free promotional items?
- How do I get my free Supplies Kit?
- I was a customer in the past and recently signed up again, am I eligible for the free scale and/or free postage offer?
- If I sign up multiple accounts (e.g., to use on multiple computers) will I receive free postage and/or a free scale for each account?
- I have questions about the Stamps.com scale that I received, is there more information available?
How do I get my free promotional items?
Please refer to your welcome email for specific details on how to receive your free promotional items. Your welcome email was sent to the email address that you provided when you registered with Stamps.com.
How do I get my free Supplies Kit?
Your free Supplies Kit will be automatically delivered to you. It is shipped via First-Class Mail®, generally the next business day after you sign up. Please allow up to 10 days for delivery before contacting Customer Support.
I was a customer in the past and recently signed up again, am I eligible for the free scale and/or free postage offer?
No. Our Service Agreement limits each customer to one promotional offer. If you need additional scales, you may purchase them directly from the Stamps.com Store.
If I sign up multiple accounts (e.g., to use on multiple computers) will I receive free postage and/or a free scale for each account?
No. Our Service Agreement limits each customer to one promotional offer. If you need additional scales, you may purchase them directly from the Stamps.com Store.
I have questions about the Stamps.com scale that I received, is there more information available?
Please visit our Digital Scales FAQs for more information.
If the solution(s) provided in this page failed to solve your issue, please use our search form or return to our Support Home Page or contact Customer Support.
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