Why purchase Stamps.com brand versus the OEM brand LaserJet cartridges?
Stamps.com LaserJet cartridges offer the print performance and page yield you would expect from the original OEM brand, but at a 15% savings over the OEM brand price. You’ll get the same excellent print results you expect due to our comprehensive high quality manufacturing process, testing and retesting of every cartridge prior to shipment.
What's the difference between OEM, Compatible and Remanufactured Cartridges?
- OEM Cartridges:
OEM is an abbreviation for Original Equipment Manufacturer. These manufacturers produce the replacement ink or toner for copiers or printers and normally will put the manufacturer's name on the product, such as Hewlett-Packard, Canon, IBM, Sharp, Lexmark, Brother, Epson, etc.
- Compatible Cartridges:
Generic cartridges are specially manufactured to meet or exceed OEM (Original Equipment Manufacturer) specifications and high standards of quality and reliability and offer high-quality printing results. Manufactured 100% brand new, containing only new components, they are an economical alternative to expensive name-brand cartridges and supplies, and allow for signficant savings over brand-name cartridges and supplies. The use of generic replacement cartridges does not void Printer Warranty, which is proven by the following US Congress New Legislation!
- Remanufactured Cartridges:
Remanufactured cartridges have been recycled to meet or exceed OEM (Original Equipment Manufacturer) specifications. The recycling and reprocessing process involves disassembling, inspecting, cleaning, replacing worn parts, reassembling, and filling the toner or ink. Once the remanufacturing process is complete, the cartridge is print tested, sealed, and packaged for resale.
Will using Compatible/Remanufactured cartridges void the warranty of my printer?
No, the use of Compatible/Remanufactured replacement cartridges does not void your Printers Warranty. The follow legislation passed by the U.S. Congress applies to these cartridges:
MAGNUSON-MOSS WARRANTY IMPROVEMENT ACT
United States Code Annotated
Title 15 Commerce and Trade
Chapter 50 Consumer Product Warranties
15 Section 2302
“(c) No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name; except that the prohibition of this subsection be waived by the commission if:
1) The warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and
2) the Commission finds that such a waiver is in the public interest.”
Under no circumstances may any company or associate, salesperson or service technician deny you service or warranty work that would otherwise be covered under the warranty program.
Do Stamps.com LaserJet cartridges have a money-back guarantee?
Yes, all of our products are backed by our satisfaction guarantee so you can rest assured that your order is always risk free! If not completely satisfied with the performance of any LaserJet cartridge, simply return the unused portion in the original package in accordance with our return procedures for a refund or exchange. We will gladly exchange any defective LaserJet cartridges ordered from Stamps.com for up to 1 year from the original order date! If you would prefer to return the item for a refund, then simply return the unused portion within 45 days from the date of shipment of merchandise. All cartridges that are returned for refund MUST contain at least 75% of the cartridge's original capacity when purchased. Please be sure to follow the returns policy.
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